No-show protected booking
Online booking
that protects your tables
Guests book on your website and leave a guarantee. The day before, they confirm or release the table. If they don't show up, you are compensated.
From click to table
Four steps,
no empty tables
The guest books
On your website, based on your time slots and capacity.
They leave a guarantee
A card hold with no charge, or a prepayment deducted from the bill.
They confirm the day before
An email asks them to confirm or to release the table.
If they don't show up
You charge the agreed amount, which they accepted when booking.
Client example
Full tables,
even on festive nights
“With Food'n Feed, we found the solution to manage both the everyday and the exceptional.” Le Dôme, Montparnasse.
The Food'n Feed® +
What's included in
booking
Booking on your website
A module in your colours, on your website and menu page, based on your time slots and capacity.
Card hold or prepayment
You choose the guarantee: a card hold with no charge, or a prepayment deducted from the bill.
Confirmation and reminder the day before
Guests confirm by email or release their table, which you can offer to someone else.
No-show report
Every month: no-shows, amounts charged and tables saved.
Guest file
Your guests, their visits and preferences belong to you. Export them at any time.
Watch list
Unexcused no-shows are flagged at the next booking, separately for each venue.
No commission
A fixed subscription, no fee per cover. Only Stripe fees apply to prepayments and no-show charges (1.5% + €0.25 per European card); card holds are free.
SMS reminders: coming soon.
Plans
Booking is included
in three plans
Carte + Réservation
€99 /month
The full digital menu, protected booking and the no-show report.
Choose this planComplet
€139 /month
Everything in Carte + Réservation, plus click & collect and the daily specials email.
Choose CompletSignature
€179 /month
For large brasseries: on-site training, priority support, a monthly no-show review. 12-month commitment.
Book a demoFAQ
Frequently asked
questions
What commission do you take on bookings?
None. You pay a fixed subscription. Only Stripe fees apply to prepayments and no-show charges (1.5% + €0.25 per European card); card holds are free.
What is a card hold?
Guests register their card when booking, without being charged. If they neither show up nor cancel, you charge the amount set in your terms, which they accepted.
Who sets the cancellation terms?
You do: the guarantee, the amount charged for a no-show and the cancellation deadline. Food'n Feed provides the tool; the booking contract is between you and your guest.
Does the money go through Food'n Feed?
No. Payments are processed by Stripe on your own Stripe account, which pays you directly.
Are SMS reminders available?
Coming soon. Today, the confirmation and the reminder the day before are sent by email.